Privacy Policy & Data Protection | UK Auto Locksmith LTD

This Privacy Policy explains how UK Auto Locksmith Ltd (“we,” “us,” “our”) collects, uses, and protects any information you provide when you use our website, UKCARLOCKSMITH.CO.UK. We are committed to ensuring your privacy is protected and to helping you understand how we handle your data.

Who We Are

UK Auto Locksmith Ltd

Flat 48, 6 Salamanca Place,

London, SE1 7HB

Website: https://www.ukcarlocksmith.co.uk

Last Update: July 2024

If you have any concerns about our Privacy Policy, you may have legal rights which are detailed in this policy.

Information We Collect

To provide and enhance our services, we may collect and process the following data:

– Information you submit via web forms, such as your first name, surname, phone number, and email.

– Your IP addresses, cookie identifiers, and website activity.

– Information collected at trade events and shows.

– Records of your correspondence with us via phone, email, or other means.

– Details of your website visits, including device information, location data, and third-party data for marketing purposes.

We do not share your details with third parties without your consent.

How We Use Your Information

We collect your information to understand your needs and provide you with better service, including:

– Internal record-keeping.

– Targeted advertising (with your consent).

– Improving our products and services.

– Sending promotional emails about new products, special offers, or other information you may find interesting.

– Contacting you for market research via email, phone, fax, or mail.

– Customizing the website according to your interests.

Opting Out of Personalized Advertising

You can opt out of personalized advertising. For example, for ads served by AdRoll, look for the AdChoices logo (a blue triangle) in the corner of the ad. Click it to learn more about interest-based advertising, who served the ad, and manage your ad preferences. You can also opt out of personalized ads from AdRoll and other companies using the NAI opt-out tool here.

Security

We are committed to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file placed on your computer’s hard drive. It helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by tailoring their operations to your needs.

We use traffic log cookies to identify which pages are being used, helping us analyze data and improve our website. This information is used for statistical analysis and then removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Managing Cookies

Modern browsers allow you to manage cookies saved on your computer. For instructions on how to do this for your browser, click here.

Processing Your Personal Data

We process your personal data securely in compliance with European Privacy Laws. When you provide your personal details, we ensure they are processed for specific purposes, considering your interests, rights, and freedoms. We do not use personal data for activities where our business interests are overridden by the impact on your privacy.

We will not transfer your data outside the European Economic Area (EEA) without compliance with GDPR requirements. Personal data may be securely stored on third-party platforms used for marketing or operational purposes.

Retaining Your Personal Data

We retain your data only as long as necessary for the purpose it was collected, ensuring its accuracy. If data is found to be inaccurate, it is rectified or securely destroyed. Data retention periods vary depending on operational needs.

Your data may be stored:

– On cloud servers with data centers within the EEA.

– As hard copies in a secure environment.

Links to Other Websites

Our website may contain links to other websites of interest. We do not control these websites and are not responsible for the protection and privacy of any information you provide while visiting them. Always review the privacy statement of any website you visit.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

– Subject access request: To see what information we hold about you, contact us at [email protected].

– Right to be forgotten: Request deletion of your personal information by contacting us at [email protected].

– Right to object: Object to processing your data for direct marketing via our unsubscribe form. For other types of processing, contact [email protected].

– Right to correct your data: If your data is inaccurate, let us know at [email protected], and we will update it.

We aim to comply with legislation and respond within thirty days of receiving personal data requests. These requests are handled by our Business Support department.

Supervisory Authority

We adhere to guidance from the ICO (Information Commissioner’s Office), the UK’s independent body set up to uphold information rights. In line with GDPR, details we provide about how we process personal data must be concise, transparent, intelligible, and easily accessible, written in clear language, and free of charge.

For more information on UK Auto Locksmith Ltd GDPR Privacy Policy.

If you have a concern about information practices, you can raise your concerns with the ICO – 0203 393 5669